THE AYANG’S PLACE WEBSITE PRIVACY POLICY Version 1.0 2020
This document was last updated on January 1, 2020
Privacy Policy of WWW.AYANGSPLACE.COM
The AYANG’S PLACE Website (WWW.AYANGSPLACE.COM) collects some Personal Data from its Users.
Owner and Data Controller
AYANG’S PLACE
Rovira Road, Bantayan, Dumaguete City, Philippines 6200
info@ayangsplace.com
This website and each of its component modules, together with the arrangement and compilation of the content found on AYANG’S PLACE site, is the copyrighted property of AYANG’S PLACE Destination Management Services (“AYANG’S PLACE”). Much of the content found on this site is owned by third party providers and distributors; specifically, certain data relating to images & video is the copyrighted work of S|M|E and other information providers.
The trademarks, logos and service marks displayed on this site (collectively, the “Trademarks”) are registered Trademarks of AYANG’S PLACE, its affiliates, and various third parties. Nothing in this site may be construed as in any manner granting any license or right to use any of the Trademarks without the written permission of AYANG’S PLACE or such other party as may own the Trademarks or any of them.
Consent
By submitting your personal data to AYANG’S PLACE, you consent to our using the personal data and information you have shared for the purpose (the “Purpose”) for which you submitted the same. You further consent to us disclosing the information and personal data you have given to our third-party vendors or suppliers who provide services or functions on our behalf, including but not limited to airline and hotel bookings, credit card processing, business analytics, customer service, marketing, and other related activities.
In addition, by sharing your information to us you further accept, confirm, and agree that: (a) the information you have given to AYANG’S PLACE is complete and accurate; and (b) that your failure to provide complete and accurate information may potentially result in AYANG’S PLACE’s inability to provide you with any of the products and services you have requested from AYANG’S PLACE. In such a case, you agree that AYANG’S PLACE shall not be liable for any damage arising from the said inability.
Types of Data Collected
AYANG’S PLACE receives and stores the information you provide. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, Passport number, drivers license, senior citizen number, phone/fax number, credit card information (such as credit card number, cardholder name, and expiration date). We may also request information about your airline and hotel room preferences, loyalty, frequent flyer and/or car rental program information. While you can choose not to provide information, some information about you is required in order for you to initiate and complete transactions with us.
AYANG’S PLACE may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to its information. Examples of information we may receive include: updated delivery and address information, and demographic information.
Among the types of Personal Data that The AYANG’S PLACE Website collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, phone number, company name, address and email address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using The AYANG’S PLACE Website.
Unless specified otherwise, all Data requested by The AYANG’S PLACE Website is mandatory and failure to provide this Data may make it impossible for The AYANG’S PLACE Website to provide its services. In cases where The AYANG’S PLACE Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the AYANG’S PLACE.
Any use of Cookies – or of other tracking tools – by The AYANG’S PLACE Website or by the owners of third-party services used by The AYANG’S PLACE Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the AYANG’S PLACE Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through The AYANG’S PLACE Website and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
AYANG’S PLACE takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of The AYANG’S PLACE Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from AYANG’S PLACE at any time.
Legal basis of processing
AYANG’S PLACE may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations AYANG’S PLACE may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to Philippine, American and European data protection laws;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which AYANG’S PLACE is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- Processing is necessary for the purposes of the legitimate interests pursued by AYANG’S PLACE or by a third party.
In any case, AYANG’S PLACE will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the Philippines, United States and European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by AYANG’S PLACE to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with AYANG’S PLACE using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between AYANG’S PLACE and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by AYANG’S PLACE within the relevant sections of this document or by contacting the Owner.
AYANG’S PLACE may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, AYANG’S PLACE may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow AYANG’S PLACE to provide its Services, as well as for the following purposes: Analytics, Interaction with external social networks and platforms and Contacting the User.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Google Analytics
The services contained in this section enable AYANG’S PLACE to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of The AYANG’S PLACE Website , to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Contacting the User
Contact form (The AYANG’S PLACE Website)
By filling in the contact form with their Data, the User authorizes The AYANG’S PLACE Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: address, company name, email address, first name, last name and phone number.
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of The AYANG’S PLACE Website.
The interaction and information obtained through The AYANG’S PLACE Website are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Instagram share button and social widgets (Facebook, Inc.)
The Instagram button and social widgets are services allowing interaction with the Instagram social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Youtube share button and social widgets (YouTube, LLC.)
The Youtube button and social widgets are services allowing interaction with the Youtube video sharing network provided by Youtube L.L.C.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, AYANG’S PLACE will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in AYANG’S PLACE or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that; however, their Personal Data should be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether AYANG’S PLACE is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to AYANG’S PLACE through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by AYANG’S PLACE as early as possible and always within one month.
Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by AYANG’S PLACE in Court or in the stages leading to possible legal action arising from improper use of The AYANG’S PLACE Website or the related Services.
The User declares to be aware that AYANG’S PLACE may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, The AYANG’S PLACE Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, The AYANG’S PLACE Website and any third-party services may collect files that record interaction with The AYANG’S PLACE Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from AYANG’S PLACE at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
The AYANG’S PLACE Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
AYANG’S PLACE reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within The AYANG’S PLACE Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, AYANG’S PLACE shall collect new consent from the User, where required.
Notwithstanding anything stated in any other documents that you may have entered into with AYANG’S PLACE, in the event of any inconsistency, the terms of this Policy shall prevail.
This privacy statement has been prepared based on provisions of multiple legislations, including
- Philippine Republic Act 10173 (DATA PRIVACY ACT OF 2012)
- 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation)
This privacy policy relates solely to The AYANG’S PLACE Website, if not stated otherwise within this document. This Policy shall be governed and interpreted in accordance with Philippine laws.
This Privacy Policy is effective as of 01 January 2020.